Get the answers to your questions.
What started with a decade of property management in Teesside is now 93 locally-managed homes across the North East.
Experience
Managing North East property
Portfolio
Locally-managed stays
region
Across Teesside & the coast
reviews
Google, Airbnb & Booking.com
Frequently asked questions
Everything you need to know before you book. Can’t find your answer? Our local team is happy to help.
Still have a question?
Call us or drop us a message – we usually reply the same day.
Booking & Payments
Why should I book direct with Blue Skies Stays?
Booking directly through our website gives you access to our best available rates, direct support from our team and a smoother booking experience from start to finish.
Our fully furnished homes are designed to offer the comfort of home with the flexibility of short-term accommodation, ideal for contractors, business travellers, relocations and family stays.
How do I make a booking?
You can book directly through our website in just a few clicks. We’re also listed on platforms including Airbnb, Booking.com and Vrbo, but direct bookings will always give you the best rates and direct communication with our team.
If you have any questions before booking, feel free to get in touch.
Can I amend my reservation?
Yes. If you need to make changes to your booking, simply contact our team and we’ll do our best to accommodate your request.
Can I extend my stay?
In many cases, yes. If you’d like to stay longer, contact us as early as possible and we’ll check availability for you.
Do you offer discounts for longer stays?
Yes. We offer discounted rates for extended stays, making our homes a popular option for contractors, relocations and longer business trips.
What payment methods do you accept?
We accept all major debit and credit cards through our secure online booking system.
Arrival & Departure
What time is check-in and check-out?
Check-in is from 4pm and check-out is by 10am.
If you require an earlier arrival or later departure, let us know and we’ll always try to help where possible.
How do I access the property?
Most of our homes offer self check-in using secure smart locks or key safes, making arrival simple and flexible.
Full check-in details will be sent before your stay.
Can I request early check-in or late check-out?
Where availability allows, we’re happy to offer flexible arrival and departure times. Please contact us in advance to arrange this.
During Your Stay
Is WiFi included?
Yes. High-speed WiFi is included in all of our homes at no extra cost.
Is parking available?
Yes. All of our properties offer either private parking or convenient on-street parking nearby.
Specific parking details can be found on each property listing.
Are towels and bedding provided?
Yes. Fresh towels and bed linen are provided for every stay.
Additional linen changes or housekeeping can also be arranged on request for longer stays.
Can I bring pets?
Some of our homes are pet-friendly. Please check the individual property listing or contact us before booking, as additional charges may apply.
Are your homes family-friendly?
Absolutely. We regularly host families and can provide items such as travel cots and highchairs upon request.
Are your properties suitable for business travellers and contractors?
Yes. Many of our guests stay with us while working away from home.
Our homes are designed to provide more space, comfort and convenience than a standard hotel stay, with fully equipped kitchens, WiFi, laundry facilities and flexible booking options.
Policies
Is smoking allowed?
No. Smoking and vaping are strictly prohibited inside all of our properties.
What happens if I lose my keys?
Most of our homes use smart locks, but if you experience any issues accessing the property, our team is available to help.
What happens if I leave belongings behind?
If personal belongings are left behind, we can usually arrange collection or return postage where possible.
What happens if I check out late?
Check-out is by 10am unless agreed otherwise in advance.
Late check-outs may result in additional charges if they impact housekeeping or incoming guests.
Can I view a property before booking?
In some cases, yes. If the property is vacant, we may be able to arrange a viewing before your stay. Please contact our team to discuss availability.
We look forward to hosting you
Browse beautiful, locally managed homes across the North East and book direct in minutes.